This privacy policy applies to products, services, website(s), and/or the business conducted by ULULADA PTE. LTD. (collectively and individually referred to as “Ululada”, “we”, “our”, “us”) and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties (if applicable) and comply with the requirements of Singapore’s Personal Data Protection Act (“PDPA”).

This privacy policy covers our website ululada.com (the “Site”).

Collection and Use of Personal Data

We may collect personal data from you through various means, once you give us your personal information, you consent to the transfer and storage of that information on our servers.

Information we may collect include, but not limited to:

• Your name, home address, delivery address email address, phone number, gender, date of birth
• Transactional information, financial information, such as credit card or bank account numbers
• Your contact history, purchase history, loyalty program information, photographs, personal images
• Device ID, operating system or version, and any other information collected by us where you are identifiable.

By creating an account with us and/or purchasing any products via our website, you send to the collection, use, and disclosure of your personal information. Our purpose in collecting your personal information is to provide you a safe, efficient, and personalized experience.

We may use your personal information collected to:

• Provide you with customer support and other services requested by you, including sending you products.
• Resolves, and troubleshoot disputes and problems.
• Collect payment for your purchases.
• Administer, facilitate, and process any matters relating to your use of the Side.
• Customize and improve services, content and marketing advertising, promotional offers.

Children’s Privacy

We will not, intentionally, or otherwise, transact through the Site directly with anyone under the age of 18 without parental consent. If you are under the age of 18, use the website only with the involvement of a parent or guardian. By providing any personal information to us, you declare that you are over the age of 18.

Sharing and Disclosing of Your Personal Information

We do not, and will not, sell any of your personal information to any third party.

However, we may/will need to disclose your personal information to third parties, either located within or outside Singapore, for one or more of the above purposes as an essential part of providing services to you that includes:

• Companies that provide delivery services
• Professional service providers, such as marketing and advertising firms, website hosts
• Customer database management services
• Customer contact services

The third-party service providers are under a duty of confidentiality to us and are only permitted to use your personal information in relation to the purposes specified in this Privacy Policy.

Cookies

We may use the following technology to automatically collect information from you. “Cookies” are small data files that store information on your device when you visit a website.

We use cookies for purposes including, but not limited to:

• Essential operations such as site navigation
• Analysing the number of Site visitors and their behaviours
• Identify and maintain your signed in status.
• Customizing suitable marketing advertisement

Most browsers allow you to decline cookies. However, do note that if you do so, you may not be able to access some pages and may not get the full experience of the Site.

Changes to Privacy Policy

We may make changes to this Privacy Policy from time to time without prior notice. Any changes to this Privacy Policy will be posted on this website, you may view the date of the latest update at the top of this Privacy Policy. It is your responsibility to check this page periodically for changes. By continuing to use our Site, you acknowledge and give the acceptance of those changes.

Contact Us

If you, at any time, have any questions regarding our data protection policy or any other queries concerning how we manage your personal information, please email us at hello@ululada.com